Refund policy
At Amen Wardy™ we respect and value every customer. Because your trust is important to us, we want you to be happy with your purchase.
Items Eligible for Return
- Unopened/unused/saleable items in their original condition with original tags and packaging.
- Returns must be made within 30 days of purchase for refund or store credit.
- Refunds will only be made to the original form of payment.
- Gift recipients are entitled to a nonrefundable store credit only for items returned within 30 days of purchase and accompanied by proof of purchase.
- Amen Wardy™ reserves the right, at its sole discretion, to determine if returned merchandise is in a saleable condition.
Items Not Eligible for Return
We do not accept returns on the following items unless they are faulty. Any exceptions to this policy will be listed under product details on the product page.
- Jewelry, Handbags, Fashion Accessories
- Personalized or Custom-Made Products
- Special Orders
- Final Sale Merchandise
- Gourmet/Food Products of Any Kind
- Products Specified as Non-Returnable
- Amen Wardy™ Gift Cards
- Holiday Products
If you have any further questions, please contact us.
Late Returns
Any item returned after 30 days of receipt is not eligible for a refund or store credit.
Price Adjustments
We are happy to honor requests for adjustment if your merchandise was purchased at regular price and then reduced within 10 days of purchase.
Exchanges
We do not accept exchanges, as items may sell out while the requested exchange is returned and processed. We encourage you to use our return form to return the original item and go to amenwardy.com to purchase the correct item in a new order.
Receiving a Refund
A refund will be issued once we have received and inspected your returned items. Any items that are damaged when we receive them are not eligible for a refund and will be returned to you at your expense. Refunds do not include any shipping or handling charges, except for faulty or damaged items. Your refund will be credited to the original form of payment used for the initial transaction and will be in the amount of the product price less the return label fee if applicable. Please note that credit card refunds may take up to 10 business days for your bank to complete, depending on their processing times. This can vary greatly between credit card issuers.
To begin a return please follow the link to our Return Portal